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In today's fast-paced, digital world, it's easy for leaders to fall into the habit of communicating with their teams primarily through email. After all, it’s quick, convenient, and fits perfectly into the daily whirlwind of business. But is it meaningful? According to Chevron's CEO, Mike Wirth, there’s something that email just can’t deliver—genuine human connection. And that’s where the power of personal leadership comes into play.
Wirth emphasizes that leadership is not about holding the highest position in the company but about connecting with people on a deeper level. One of the most impactful ways he demonstrates this is by sending handwritten letters to employees. This simple, personal gesture goes beyond just saying "thank you" or "job well done." It shows that you took the time, out of a busy schedule, to sit down, grab a pen, and focus on a single individual. It's a message that speaks louder than the words on the page.
The truth is, while emails are efficient, they can come across as impersonal. Inboxes are flooded with endless messages, most of which are skimmed through or forgotten altogether. In contrast, a handwritten letter stands out. It’s tangible, memorable, and often kept as a reminder of that special recognition. The physical act of opening a letter is an experience in itself, creating a moment of connection that an email simply can’t replicate.
Think about the last time you received a personal handwritten note. Whether it was from a colleague, friend, or even a client, it likely had a more profound impact than a typed message. That’s because it’s not just the words that matter—it’s the thought, care, and effort behind them. For leaders, this small action can create a lasting positive impression, making employees feel truly valued and appreciated.
Wirth’s approach is a powerful reminder that leadership isn’t just about driving results or managing teams—it’s about making people feel seen and heard. In an era where everything is automated and communication can feel distant, a simple handwritten note can make all the difference in fostering connection and loyalty.
For those who want to learn more about Mike Wirth's insights on leadership and the impact of personal gestures, check out the article on Yahoo Finance for additional reading.
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